Returns & Exchanges

At Iron Neck Training, we stand behind our equipment and offer a 30-day return window to ensure you are completely satisfied with your performance gains. If your gear isn't the right fit for your training regimen, we make the exchange and return process seamless.

1

Initiate Your Request

Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.

2

Prepare the Package

Place the items in their original packaging, ensuring all components and manuals are included to qualify for a full refund.

3

Attach Shipping Label

Print the prepaid shipping label provided via email and securely affix it to the outside of your return box.

4

Receive Refund or Exchange

Once our warehouse inspects the returned equipment, we will process your refund to the original payment method or ship out your new gear within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing